Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Horbury | GPhC Registration No. 9012511 | Last updated: July 2026

Pharmacy Weight Loss Horbury is a GPhC registered online pharmacy weight loss clinic serving Horbury and the surrounding areas of the UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are Pharmacy Weight Loss Horbury, a registered online pharmacy operating under GPhC No. 9012511. As a data controller, we are responsible for deciding how and why your personal data is used. If you have any questions about this policy, please contact us using the details provided at the end of this document.

2. Data We Collect

When you use our services, we may collect the following types of personal data:

Identity data: full name, date of birth, gender
Contact data: email address, phone number, postal address
Health data: medical history, current medications, weight, BMI, and other clinical information necessary to provide pharmacy services
Transaction data: payment details, order history, and prescription records
Technical data: IP address, browser type, device information, and website usage data

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and protection.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatments through our pharmacist-led consultation process
To process and fulfil your orders, which are dispatched within 1 working day of pharmacist approval
To maintain accurate medical and prescription records as required by law
To communicate with you about your treatment, orders, or any safety concerns
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To improve our website and services based on aggregated, anonymised usage data

Our legal bases for processing include the performance of a contract, compliance with legal obligations, and where applicable, your explicit consent for the processing of special category health data.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.

We use the following types of cookies:

Essential cookies: necessary for the website to function correctly
Analytics cookies: help us understand website traffic and user behaviour in an anonymised form
Functional cookies: remember your preferences to improve your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third Party Sharing

We do not sell your personal data to third parties. We may share your data only in the following limited circumstances:

With regulated healthcare professionals involved in your care, where clinically necessary
With trusted service providers who assist us in operating our website and processing orders, under strict data processing agreements
With payment processors to handle transactions securely
With regulatory authorities such as the GPhC or NHS where we are legally required to do so

All third parties we work with are required to handle your data in compliance with UK GDPR.

6. Data Retention

We retain medical and prescription records for a minimum of eight years in accordance with NHS and GPhC guidelines. Other personal data is kept only for as long as necessary to fulfil the purposes outlined in this policy.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored securely and access is restricted to authorised personnel only.

8. Contact Us

If you have any questions about this privacy policy, wish to exercise your data rights, or have concerns about how your data is handled, please contact us:

Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009

We aim to respond to all data-related enquiries within 48 hours. If you are not satisfied with our response, you have the right to raise your concern with the relevant supervisory authority for data protection in the UK.